We will accept a return of any wine that is unopened and returned in the original shipping packaging, or equivalent substitute. You will be charged a restocking fee of 15% of the returned merchandise. Shipping charges are not refundable. Contact us at firstname.lastname@example.org to process a return.
Please review your order carefully before confirming it. Orders may be cancelled up to the point of packing and shipping. Packaging and shipping can take place with an hour of order confirmation and once the order has been packaged and shipped, our return policy takes effect.
At this time Harken Spirits, Inc. only ships wines within California. Wines are shipped via Fedex Ground or UPS within 2-3 days from order confirmation, and will be delivered within 2 -7 days. Shipping charges are calculated at checkout. Expedited shipping is available as an option and will incur an additional charge. Shipment to a PO Box is not available. All deliveries require the signature of a person at least 21 years of age and that is not visibly intoxicated. Harken Spirits, Inc. ships all wines in Styrofoam insulated packaging to protect against damage from extremes of temperature. However, it is the responsibility of the customer to request a different shipping date if the weather is expected to be extreme.